Information We Collect
The information we collect depends on how you interact with UCG.
Information You Provide to Us
We may collect information you voluntarily provide, including:
- Name
- Email address
- Telephone number
- Job title or role
- Company or organization name
- Company website
- Number of employees or workforce size
- Information related to your organization’s benefits or business needs
- Referral Partner information
- Strategic Partner information
- Information submitted through forms, inquiries, scheduling tools, agreements, or other communications
- Any other information you choose to provide to us
When employers request a Financial Impact Analysis or information about UCG solutions, we may collect business and workforce information necessary to evaluate potential financial impact and determine which UCG solutions may be relevant.
Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, analytics tools, server logs, and similar technologies.
This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Referring website or source
- Date and time of visits
- Website interactions
- Approximate geographic information derived from an IP address
- Referral or campaign tracking information
We may use this information to operate, secure, analyze, and improve our website and understand how visitors interact with UCG.
Referral Tracking
UCG may use referral tracking technologies to identify when a visitor reaches our website through a UCG Referral Partner or other authorized source.
Referral information may be retained as the visitor navigates the website and may be associated with forms or inquiries submitted to UCG.
This allows UCG to properly attribute opportunities to the appropriate Referral Partner or source.
How We Use Information
We may use information we collect to:
- Respond to inquiries and requests
- Prepare and discuss Financial Impact Analyses
- Provide information about UCG solutions and services
- Evaluate potential employer, Referral Partner, or Strategic Partner relationships
- Administer the UCG Referral Partner Program
- Schedule and manage meetings or communications
- Provide requested resources or materials
- Communicate regarding inquiries, relationships, programs, or services
- Operate and improve our website
- Personalize website experiences where appropriate
- Track referral attribution
- Analyze website usage and performance
- Maintain security and prevent misuse
- Comply with legal, regulatory, contractual, and compliance obligations
- Protect the rights and interests of UCG, our users, and others
We may also use information for other purposes disclosed to you at the time the information is collected or with your consent.
Email, Telephone, and Text Communications
If you provide your contact information, UCG may communicate with you by email, telephone, or other methods regarding your inquiry, requested services, relationship with UCG, or other communications you have requested or authorized.
Text Messages
UCG will send SMS or text messages only as permitted by applicable law and based on the consent provided by the recipient.
Where required, users will be provided a separate opportunity to affirmatively opt in to text messaging.
Consent to receive text messages is not required as a condition of submitting an inquiry, requesting information, becoming a Referral Partner, or purchasing goods or services.
Message frequency may vary depending on your interactions with UCG. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance.
Additional terms governing UCG text messaging are available in our Terms of Use.
Mobile Information and SMS Consent
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Mobile telephone numbers, SMS opt-in information, and text-message consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.
We may use service providers that assist us in delivering or supporting communications on our behalf, subject to appropriate restrictions and only as necessary to provide those services.
How We Disclose Information
We may disclose personal information in the following circumstances:
Service Providers
We may provide information to vendors and service providers that perform services on our behalf, including providers that support:
- Website hosting and development
- Customer relationship management
- Email and communications
- SMS messaging
- Scheduling
- Analytics
- Forms and data collection
- Document and agreement management
- Technology infrastructure
- Professional services
These providers may access information only as appropriate to perform services for UCG and subject to applicable contractual or legal obligations.
UCG Solutions and Business Relationships
When necessary to respond to your request, evaluate an opportunity, implement a solution, or provide services, UCG may share appropriate information with organizations involved in delivering or supporting the applicable UCG solution.
The information shared will depend on the nature of the relationship, service, and information you have requested or authorized.
SMS opt-in information and mobile consent are excluded from sharing for third-party or affiliate marketing and promotional purposes as described above.
Legal and Safety Requirements
We may disclose information when we reasonably believe disclosure is necessary to:
- Comply with applicable law, regulation, legal process, or governmental request
- Enforce agreements or protect our legal rights
- Detect, investigate, or prevent fraud, security incidents, or misuse
- Protect the safety, rights, or property of UCG, our users, or others
Business Transactions
If UCG is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law.
Cookies, Analytics, and Tracking Technologies
UCG may use cookies and similar technologies to operate and improve the website, understand website usage, remember certain visitor information, maintain Referral Partner attribution, and measure the effectiveness of communications or campaigns.
These technologies may collect information such as browser type, device information, website interactions, referring sources, and IP address.
Certain browsers or devices may allow you to limit or disable cookies. Doing so may affect certain website functionality.
UCG may update its use of cookies, analytics, and similar technologies as the website evolves.
Third-Party Websites and Content
The UCG website may contain links to third-party websites, services, resources, or content.
For example, the UCG Industry Insights section may display headlines or excerpts from third-party publications and link visitors to the original publisher.
UCG does not control the privacy practices of third-party websites and is not responsible for their privacy policies, content, or practices.
We encourage you to review the privacy policies of any third-party website you visit.
Data Security
UCG uses reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission, electronic storage system, or security measure can guarantee absolute security.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and relationship records, comply with legal or contractual obligations, resolve disputes, and enforce agreements.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
Your Choices
Depending on your relationship with UCG and applicable law, you may have choices regarding how your information is used.
You may:
- Unsubscribe from marketing emails using the unsubscribe link provided in those communications
- Opt out of SMS communications by replying STOP
- Request assistance with SMS communications by replying HELP
- Adjust certain browser or cookie settings
- Contact UCG regarding questions or requests involving your personal information
Certain communications may still be necessary to administer an active business relationship, agreement, requested service, or transaction.
State Privacy Rights
Depending on where you live, applicable state privacy laws may provide certain rights regarding your personal information.
These rights may include, where applicable, the ability to request access to, correction of, or deletion of certain personal information, or to receive additional information regarding how personal information is collected, used, or disclosed.
To submit a privacy-related request, contact UCG using the information provided below.
UCG will evaluate and respond to requests in accordance with applicable law.
Children's Privacy
The UCG website and services are intended for businesses, employers, professionals, and adults and are not directed to children under the age of 13.
UCG does not knowingly collect personal information directly from children under 13 through this website.
If we learn that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.
Future Services and Marketplace Features
UCG may expand its website and services over time, including by introducing additional digital tools, employer resources, marketplace functionality, or other services.
If new functionality changes the types of personal information we collect, how information is used or disclosed, or the parties involved in providing services, we may update this Privacy Policy and provide additional notices or disclosures where appropriate.
Any marketplace, account, transaction, payment, healthcare, or other functionality involving materially different data practices may also be subject to additional privacy notices or terms.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, legal requirements, or other circumstances.
When we make changes, we will update the Last Updated date at the top of this page.
Where required by law, we may provide additional notice regarding material changes.
Contact Us
If you have questions about this Privacy Policy or UCG’s privacy practices, please contact:
